Privacy & Cookies
Privacy Policy Byloro
https://www.byloro.com
About our privacy policy
Byloro cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Byloro. The starting date for the validity of these conditions is 05/04/2023, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person, whose contact details can be found at the end of our privacy policy. About data processing. Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible.
Byloro (“Byloro”, “Byloro.com”, “we”, “our”, “us”) respects the privacy rights of its online visitors/customers (“you”, “you”, “your”) and recognizes it importance of protecting the information collected about them. Byloro has a 'Privacy and Cookie Policy' which we use as a guideline for how we collect, store and use the information that our visitors give us.
https://www.byloro.com
About our privacy policy
Byloro cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Byloro. The starting date for the validity of these conditions is 05/04/2023, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person, whose contact details can be found at the end of our privacy policy. About data processing. Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible.
Byloro (“Byloro”, “Byloro.com”, “we”, “our”, “us”) respects the privacy rights of its online visitors/customers (“you”, “you”, “your”) and recognizes it importance of protecting the information collected about them. Byloro has a 'Privacy and Cookie Policy' which we use as a guideline for how we collect, store and use the information that our visitors give us.
The following information is provided by Byloro to reassure our visitors and to enable our visitors to be fully informed about these guidelines. By visiting My-Jewellery.com you accept and agree to the guidelines and practices described in this Privacy and Cookie Policy and our Terms and Conditions .
Byloro may use personal information to process your orders, to process payments, to manage your account, and to provide its visitors with a personalized shopping experience.
This Privacy and Cookie Policy does not apply to websites managed by other organizations to which we link and we are not responsible for any personal information that you send via Byloro to these third parties. So always make sure you read the privacy policies of these companies before sharing your personal information with them.
Privacy
We are responsible for the processing of personal data as shown in this privacy statement. Any questions and/or comments can be submitted via the contact page. Byloro collects personal information in various ways when you place an order or when you register for services offered by Byloro. By registering you accept the collection of your personal data by Byloro. In order to process your order, check for fraud and complete your order, we must collect and store the following information for each order placed; your name, email, home, shipping and billing address and telephone number.
Social media
If you follow us on one of our social media channels, we can see information about you (name, profile photo, friends list and other public information). If you do not want us to have insight into this, you can change your privacy settings on your own social media account. It is also possible that you come across our advertisements on social media channels, this happens when you have previously visited our website, we have no direct control over this.
We do not store any further data from this.
Newsletter
To stay fully informed about the latest collection and best promotions, you can sign up for our newsletters. We can send news updates by email or SMS to keep our customers informed of all developments. You will only receive newsletters if you have registered for them. With every newsletter you have the option to unsubscribe, this can be done at the bottom of the newsletter. You can also register and unsubscribe via the footer of our website. We send our newsletters via Klaviyo, where only your name and email address are stored.
Online store software
Shopify
Our online store was developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card data. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group to further improve services. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.
Web hosting
Intention
We purchase web hosting and email services from Intention. Intention processed
personal data on our behalf and does not use your data for our own purposes. This party can collect metadata about the use of the services. This is not personal data. Intention has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Intention is obliged to maintain confidentiality under the agreement.
Hotmail
We use the services of Hotmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Hotmail does not have access to our mailbox and we handle all our email
email traffic confidential.
Payment processors
If you have succeeded in our webshop and you want to pay for the order, you will enter a secure payment environment to complete your purchase. If you pay with iDeal, your details will be stored in our administration so that we can easily process any returns. Do you prefer to pay with a credit card? You will then be redirected from our secure payment environment to an external payment environment.
Clarna
We use the Klarna platform to process (part of) the payments in our online store. Klarna processes your name, address and residence details and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve its services and to share (anonymized) data with third parties in this context. In the case of an application for a deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties. Klarna does not store your data for longer than is permitted by the legal periods.
Collection agency
If there are unpaid invoices, we will forward your details to a collection agency and/or bailiff who will process further processing.
Reviews
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website.
In some cases, WebwinkelKeur may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data.
WebwinkelKeur reserves the right to engage third parties to provide services, and we have given WebwinkelKeur permission to do so. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.
Shipping and logistics
PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out deliveries. It is necessary for us to share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
DHL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out international deliveries. It is necessary for us to share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, PostNL will also make your data available to these parties.
Invoicing and accounting
Shopify
We use the services of Shopify to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. Shopify is obliged to maintain confidentiality and will treat your data confidentially. Shopify does not use your personal data for any purpose other than
described above.
Security
We attach great importance to ensuring the security of your personal data. Unauthorized persons will therefore not have access to your personal data.
How long do we keep your data?
We will keep your data for as long as deemed necessary to process your order correctly and to provide the correct aftercare if necessary. If you want us to delete your personal data, you can email or call us.
Other parties with whom we may share your data
There are some parties with which we must share your data in order to process your order. We have an agreement with these parties that your data should be treated with care. The data will only be used on the basis of our instructions and not for your own purposes. External parties will also only receive the data relevant to them.
Left
You may come across advertisements with a link to another website on our own website. We have no control or responsibility for the content and privacy protection of these websites.
Purpose of data processing
We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation. Automatically collected data. Data collected automatically by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data. Cooperation with tax and criminal investigations In appropriate cases, Byloro may be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law.
Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. This also means that we do not store your data for longer than two years from the last moment of contact or transaction, unless there is a legal justification for doing so. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.
Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your email address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to inspect the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have this data.
stored.
Right of rectification
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process that relates to your person or that can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you, processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. To all
In such a case, we will most likely no longer be able to continue the service, because the secure linking of data files can no longer be guaranteed.
Right to object and other rights
Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Byloro. If you object, we will immediately stop data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies:
If you visit our webshop or follow us on social media, we would like to keep track of what you like. We are happy to give you personal advice through advertisements on Facebook, for example. We do this using cookies.
Byloro uses cookies that we can request when you visit our website again in the future. By surfing our website, you give us permission to place a cookie on your hard drive and retrieve it when you visit Byloro.com again in the future. We use cookies, among other things, to track how often a visitor visits our website, what the contents of his shopping cart are and what his previous purchases were in order to provide content that is relevant to the interests of this visitor. To do this, we use website functionality cookies, website analytics cookies, customer preference cookies and targeting cookies.
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you, processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. To all
In such a case, we will most likely no longer be able to continue the service, because the secure linking of data files can no longer be guaranteed.
Right to object and other rights
Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Byloro. If you object, we will immediately stop data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies:
If you visit our webshop or follow us on social media, we would like to keep track of what you like. We are happy to give you personal advice through advertisements on Facebook, for example. We do this using cookies.
Byloro uses cookies that we can request when you visit our website again in the future. By surfing our website, you give us permission to place a cookie on your hard drive and retrieve it when you visit Byloro.com again in the future. We use cookies, among other things, to track how often a visitor visits our website, what the contents of his shopping cart are and what his previous purchases were in order to provide content that is relevant to the interests of this visitor. To do this, we use website functionality cookies, website analytics cookies, customer preference cookies and targeting cookies.
The use of cookies is an industry standard and most web browsers are set to automatically accept cookies. However, if you wish, you can change this to prevent cookies from being automatically accepted. If you specifically do not want to accept cookies from our website, you can do this on a cookie-by-cookie basis, provided your browser allows this. If you choose to limit cookies or not receive cookies, you can continue to use most of the functions of our website, such as viewing and ordering products, but you should be aware that not everything will function as usual. meant. If you want to delete cookies that are already stored on your device, please consult the help section of your browser.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.